Frequently Asked Questions
Everything you need to know about shopping with Dayal Opticals.
How do I provide my prescription for eyewear?
You can upload a photo of your prescription directly on the product page, or email it to our support team after placing your order. We also offer a 'Call Me' service where our opticians can assist you.
What is your return policy for prescription glasses?
We offer a 14-day hassle-free return policy. If you are not satisfied with your frames, you can return them for a full refund. Please note that custom-made prescription lenses are subject to specific terms based on accuracy.
How long does shipping typically take?
Standard delivery takes 3-5 business days for non-prescription sunglasses. For prescription orders, please allow 7-10 business days as each lens is custom-crafted and quality-checked.
Are all your products authentic?
Yes, Dayal Opticals is an authorized retailer for all the luxury and designer brands we carry. Every pair of glasses comes with the original manufacturer's packaging and a certificate of authenticity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and offer secure EMI options for high-value purchases.